Privacy Policy

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We (Austcare)

Are

Over a Decade of Dedicated
Service & Counting!

We (Austcare)

Are

Over a Decade of Dedicated
Service & Counting!

Introduction

Welcome to Austcare. We are committed to protecting the privacy and security of the personal information of our clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us, including through our website, services, and mobile applications.

Information Collection

We collect information that you provide directly to us when you register for our services, contact us for support, or interact with our staff. This may include:

Personal details such as name, address, email, and phone number

Health information necessary for the provision of our services

Payment and billing information

Any other information you choose to provide during your interactions with us

Use of Information

The information we collect is used in the following ways:

To provide and manage the services you request

To communicate with you about your account or services

To improve our services and customer care

For billing and payment processing

For compliance with our legal obligations

Information Sharing and Disclosure

We do not sell or rent personal information to third parties. We may disclose your information to:

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Service providers who perform services on our behalf

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Compliance with legal obligations such as law enforcement requests

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Protect the rights and safety of our clients and services

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In connection with a sale or merger of our business

Data Security

We take reasonable measures to protect the information we collect from loss, theft, misuse, and unauthorized access. We employ a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.

Access and Control Over Information

You have the right to access, correct, or delete your personal information maintained by us. You can also object to or restrict certain processing of your information. If you wish to exercise any of these rights, please contact us at the details provided below.

Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and gather data about how the website is being used. This helps us improve our services and provide content tailored to your interests. You can manage your cookie settings in your browser.

Policy Updates

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date. We encourage you to review this policy periodically to be informed of how we are protecting your information.

Contact Information

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

Email: info@australiacare.com.au
Phone: +61 412 479 033
Address: Unit 1/290 Victoria Rd, Malaga WA 6090, Australia

This privacy policy is effective as of 5/13/2024 and will be updated as necessary to reflect changes in our practices or relevant laws.

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